Refund policy

Refunds

All sales are final. The only exception is an order that arrives damaged, defective or incorrect (see Damages and Issues below). If we approve a refund for one of those, it goes back to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Requests for refund due to personal dislike of scent, texture, or design will not be accommodated. We do our best to describe the scents based upon the fragrance and essential oils that are used as well as descriptions gotten from the manufacturers. Due to our products being handmade, design and size will vary slightly.

You can always contact us for any return question at support@frizdrip.com.

 

Damages and Issues
Please inspect your order upon reception and contact us within 3 days of delivery if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / Non-Returnable Items
All sales are final once shipped. For sanitary reasons, we do not accept returns under any circumstance.

 

Gift Cards
Gift cards cannot be refunded or exchanged for cash.

 

Allergy Warning

Our products are made with  a variety of ingredients. We make sure to sanitize and disinfect after each product batch. However, it is possible that one ingredient may have been in contact with another. Please refer to the product ingredient list for a complete list of ingredients.

 

General Product Warnings And Cautions

For any product purchased, it is the buyer's responsibility to use the product responsibly. Always be aware of personal allergies and irritations. Spot test all skin products prior to full use. If any product causes irritation, discontinue use immediately and consult a physician. Friz Drip, LLC. is not responsible for any injuries or accidents. Strongly colored soaps may discolor wash cloths, this is normal.